Warranty Information

Because we specialize in scratch & dent, open-box, overstock, and customer-return appliances, most products no longer include a manufacturer's warranty. Instead, we provide warranty protection.

1-Year Warranty

Most appliances include a FREE 1-Year Warranty through BDA or CPS Appliance Shield Home Warranty.

  • Days 1–30: Warranty service is provided directly by Big Deal Appliances. $0 Deductible.

  • After Day 30: Warranty service is provided by CPS or BDA depending on your warranty, $99 deductible applies.

How Warranty Claims Work

Warranty claims follow a simple process:

  1. Repair – The appliance will be repaired whenever possible.

  2. Replacement – If it cannot be repaired, a comparable replacement may be provided.

  3. Reimbursement – If a suitable replacement is unavailable, reimbursement will be handled according to your CPS warranty agreement.

Important Information

  • Your CPS warranty must be registered within 30 days of purchase.

  • Appliances with removed or altered serial numbers are not eligible for coverage.

  • Warranty coverage applies to functional failures only and does not cover cosmetic damage, misuse, improper installation, accidents, abuse, or damage caused during transportation.

  • Coverage includes parts and labor for covered mechanical and electrical failures.

  • Some exclusions and deductibles apply. See your warranty documents for complete terms.